Q: I haven't taken an online class before. How do I redeem my free first class? A: Log in (or create) your MindBody account with Pilates Sante. Sign up for the class of your choosing, and we will comp the class for you.
Q: What are the pricing options for classes after my first one? A: We have drop ins, packages, and an unlimited membership. See the pricing section for more details.
Q: I don't have a reformer or props. Can I participate? A: These are all mat classes! No reformer or props needed. All you need is some floor space to work out in and you'll be able to follow along for the entire class. If you do have props, keep them handy. They won't be necessary, but our instructors do give modification options for props too.
Q: Will other people be able to watch me practice? A: Yes, or no. While our instructors like to be able to see you during practice, it is not necessary. If you feel more comfortable, you can turn your video off by clicking the video icon on the bottom left of the Zoom screen.
Q: Can I ask questions or talk to my teacher? A: Yes! While the teacher may ask everyone to be muted to minimize background noises, you are welcome to unmute yourself if you have a question or comment.
Q: I didn't receive a link for the class, or I can't connect. What should I do? A: Please call us at (408) 335-6670 and Meghan will be able to assist you. Keep in mind that Zoom links will be sent out 30 minutes before the class starts. If you would like to take a class, you must register at least 30 minutes beforehand.