Pilates Santé of Los Gatos
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  • conditions we treat
    • Lower Back Pain
    • Osteopenia & Osteoperosis
    • Pelvic Floor Disorder
    • Scoliosis
    • Sacroiliac Joint
    • Shoulder Pain
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Policies

Pilates Santé Policies 

  • Payment Policy: Payment is expected at the time of service. We accept cash, check, or credit card. There are no refunds or transfers of any purchases. 
  • Cancellation Policy: Clients must adhere to 24-hour cancellation policy to avoid being charged full session fee.
  • Observation Policy: Pilates Sante is a teaching facility, so sessions may be observed by students and potential instructors
  • Photo & Video Policy: Pilates Sante staff may take still photos and/or videos during sessions
  • Auto-Renew Policy: We have some packages and memberships that autorenew. If a client signs up for one, the pricing will automatically 
  • Insurance Policy: Pilates Sante is an out of network provider. Client is responsible for all interactions with their insurance company. We can provide a superbill on request. 

COVID-19 Guidelines

As a client, please follow the below guidelines when entering Pilates Santé
  • Wear a clean, legitimate mask
  • Provide proof of vaccination
  • Do not attend your session if you feel any compromise in your health.
  • Do not attend your session if you have had a possible exposure to the COVID-19 virus.
  • Upon entering the building, wash hands and/or use hand sanitizer
  • Wash hands and/or use hand sanitizer immediately upon finishing your session
​As a provider or practitioner, this is what we will do.
  • Shower and wash hair prior to work day wearing freshly laundered clothing.
  • Wash our hands thoroughly between every session.
  • Use highly effective cleaning agents on all equipment between sessions.
  • Stay home if we are feeling health compromised in any way.
As a studio, we will:
  • Have sessions be 50 minutes in length to allow for adequate cleaning and social distancing between sessions
  • Have high quality air purifiers working at all times
  • Have doors and windows will remain open to create airflow
  • Clean all surfaces , including door knobs, counter and desktops repetitively during the day
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  • Home
  • About
    • Our Team
    • Our Story
  • New Clients
    • What To Expect
    • Pricing
    • Policies
    • New Client Forms
  • conditions we treat
    • Lower Back Pain
    • Osteopenia & Osteoperosis
    • Pelvic Floor Disorder
    • Scoliosis
    • Sacroiliac Joint
    • Shoulder Pain
  • Services
    • In-Studio Services
    • Online Services >
      • Video Library
    • Athletic & Dance Conditioning
  • Education
    • Exercise Videos
    • Stress Management
    • Blog
  • Supplements
  • Log In
  • Community Partners
  • Video Library